At Orca Pacific, we strive to provide a smooth and secure checkout experience. Please review our payment methods, processing, and security policies below.
Accepted Payment Methods
We accept the following payment options:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- PayPal: You can securely use your PayPal account to complete your transaction.
- Bank Transfers: For larger orders, we offer the option to pay via bank transfer. Please contact us for instructions.
*All payments are processed securely, and we do not store your payment information.
Payment Security
Your security is our top priority. We use advanced encryption and secure sockets layer (SSL) technology to protect your personal and payment information. This ensures that any data you provide during checkout is safe from unauthorized access.
Payment Processing
- Authorization: Once you place an order, your payment method will be authorized to ensure funds are available.
- Order Confirmation: After successful authorization, you will receive an order confirmation via email.
- Billing Information: Ensure all billing details match your payment method. Any discrepancies may result in delays or the cancellation of your order.
Sales Tax
Sales tax will be applied to orders shipped within certain regions as required by law. Tax will be calculated and displayed at checkout.
Payment Issues
If you encounter any payment issues or have questions about your transaction, please contact our customer service team at:
- Email: info@orcapacific.com
Refunds and Adjustments
Refunds, if applicable, will be credited back to the original payment method. Please allow 5-10 business days for the refund to appear, depending on your bank or card issuer. For more details, refer to our Refund and Exchange Policy.
Contact Us
For any additional payment-related inquiries, please reach out to us at:
- Email: info@orcapacific.com
