Orca Pacific values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you visit our site, we collect certain information about you and your device. This includes:
- Personal Information: When you create an account, make a purchase, or subscribe to our communications, we may collect personal details such as your name, email address, billing and shipping address, and payment information.
- Device Information: We automatically collect details about your device, including IP address, browser type, time zone, and some of the cookies installed on your device.
- Usage Data: As you browse our site, we gather information about the pages you view, links you click, and how you interact with our site.
How We Use Your Information
We use your personal information for various purposes, including:
- Order Processing: To fulfill orders, confirm payment, arrange shipping, and provide order status updates.
- Customer Service: To communicate with you about your order, respond to inquiries, and offer support.
- Marketing and Promotions: To send promotional emails, product updates, and offers if you have opted in to receive them. You may unsubscribe from these communications at any time.
- Improvement and Analytics: To analyze site usage, improve website functionality, and enhance your shopping experience.
Sharing Your Information
We may share your information with trusted third-party providers to help us operate and improve our services, including:
- Service Providers: Such as payment processors, shipping providers, and marketing platforms.
- Analytics Providers: To analyze website traffic and improve user experience.
*We do not sell or rent your personal information to third parties.
Cookies and Tracking
We use cookies and similar tracking technologies to collect data about your interactions with our site. Cookies help us remember your preferences, customize your experience, and deliver relevant advertisements. You may adjust your browser settings to disable cookies, but please note that this may affect certain site functionalities.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your information.
- The right to request corrections or deletions of your data.
- The right to limit or object to certain data uses.
To exercise these rights, please contact us using the details below.
Updates to Our Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the revised date.
Contact Us
For questions about this Privacy Policy or to make a data request, please contact us at:
